Effective Date: December 15, 2024 | Last Updated: December 15, 2024
These Terms & Conditions supersede all previous versions.
Important Notice: Please read these Terms & Conditions carefully before using our website or engaging with our services. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.
These Terms & Conditions ("Terms") govern your access to and use of the Kossan Petroleum website, services, and any related applications (collectively, the "Services"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Kossan Petroleum ("Company," "we," "us," or "our").
Kossan Petroleum is a registered company operating in the petroleum and energy sector, providing refinery operations, petroleum trading, logistics, and related services.
Binding Agreement: By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
In these Terms, the following definitions apply:
Means these Terms & Conditions together with any applicable Service Agreements, Purchase Orders, or other contractual documents.
Means all services provided by Kossan Petroleum, including but not limited to petroleum trading, refinery operations, logistics, storage, supply chain management, and value-added services.
Means any person or entity that accesses or uses our website or Services.
Means all text, graphics, images, music, software, audio, video, information, or other materials available through the Services.
Means all patents, copyrights, trademarks, trade secrets, and other intellectual property rights recognized worldwide.
Means any non-public information disclosed by either party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Certain features of our Services may require account registration. You agree to:
You agree not to use the Services to:
Specifically prohibited activities include:
Kossan Petroleum provides various services in the petroleum and energy sector. Descriptions of our services on our website are for informational purposes only and do not constitute binding offers. All services are subject to separate Service Agreements.
Pricing: Prices for our services are subject to change without notice and are determined based on market conditions, quantity, specifications, and other factors. All prices are quoted in USD unless otherwise specified.
Payment terms are specified in individual Service Agreements and typically include:
All petroleum products are supplied according to agreed specifications. Quality is verified through our Quality Assurance procedures, and Certificates of Analysis are provided for each shipment. Product specifications are subject to:
Delivery terms are specified in individual contracts and typically follow International Commercial Terms (Incoterms). Title and risk transfer occur according to the specified delivery terms.
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including:
| Force Majeure Event | Examples |
|---|---|
| Natural Disasters | Earthquakes, floods, hurricanes, wildfires |
| Political Events | War, terrorism, civil unrest, government actions |
| Industrial Actions | Strikes, lockouts, labor disputes |
| Technical Failures | Refinery outages, pipeline disruptions, port closures |
| Market Conditions | Extreme price volatility, supply shortages |
Either party may terminate a Service Agreement for material breach by the other party, subject to cure periods specified in the agreement. Termination provisions include:
All Intellectual Property Rights in the Services, including our website, content, trademarks, and proprietary technologies, are owned by or licensed to Kossan Petroleum. Nothing in these Terms grants you any right, title, or interest in our Intellectual Property.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes.
You may not:
If you submit any content to us (feedback, suggestions, etc.), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and distribute such content for any purpose.
Each party agrees to protect the other's Confidential Information using at least the same degree of care as it uses to protect its own confidential information, but in no event less than reasonable care.
We handle personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
We implement reasonable security measures to protect your information, but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Important Limitation: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL KOSSAN PETROLEUM, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
Our total liability for any claims arising from these Terms shall not exceed the amount paid by you, if any, for accessing the Services during the twelve (12) months prior to the event giving rise to liability.
You agree to indemnify, defend, and hold harmless Kossan Petroleum and its affiliates from any claims, liabilities, damages, losses, and expenses arising from:
Nothing in these Terms limits or excludes liability for:
These Terms shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan, without regard to its conflict of law provisions.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Astana, Kazakhstan.
Notice to International Users: If you are accessing our Services from outside Kazakhstan, you are responsible for compliance with local laws to the extent they apply.
Before initiating formal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes shall be resolved as follows:
You agree to resolve disputes on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.
These Terms, together with our Privacy Policy and any Service Agreements, constitute the entire agreement between you and Kossan Petroleum regarding the Services.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Kossan Petroleum.
Notices to you may be sent to the email address associated with your account. Notices to us should be sent to the contact information provided in Section 10.
For questions about these Terms & Conditions, please contact us:
Kossan Petroleum
Astana, Yesil district, Syganak street, building 60/2
Kazakhstan
Email: legal@kossanpetroleum.kz
Phone: +7 778 231 7826 (Legal Department)
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM (Astana Time)
Legal Notice: These Terms & Conditions are available in English. In case of discrepancies between translations, the English version shall prevail.
Acceptance of Terms: By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these Terms, you must immediately cease using our website and services.
For specific service agreements or commercial terms, please contact our legal department for the appropriate documentation.
Contact our legal department for questions about these terms or to request specific service agreements.