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Accessibility Statement

Accessibility Statement

Last Updated: December 15, 2024

Our Commitment: Kossan Petroleum is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

1. Our Accessibility Commitment

At Kossan Petroleum, we believe in creating an inclusive digital environment that is accessible to all users, regardless of ability or disability. We are dedicated to making our website and digital services accessible and user-friendly for everyone.

Our commitment includes:

  • Ensuring our website meets international accessibility standards
  • Regularly testing and auditing our digital properties
  • Providing alternative access methods for digital content
  • Training our staff on accessibility requirements
  • Continuously improving accessibility based on user feedback

2. Accessibility Standards & Guidelines

2.1 Web Content Accessibility Guidelines (WCAG)

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

WCAG Principle Description Our Implementation
Perceivable AA Information and user interface components must be presentable to users in ways they can perceive Text alternatives, captions, adaptable content
Operable AA User interface components and navigation must be operable Keyboard accessibility, sufficient time, no seizures
Understandable AA Information and operation of user interface must be understandable Readable text, predictable operation, input assistance
Robust AA Content must be robust enough to be interpreted by a wide variety of user agents Compatible with current and future tools

2.2 Other Standards We Follow

  • Section 508: U.S. federal government accessibility requirements
  • ADA Title III: Americans with Disabilities Act requirements
  • EN 301 549: European accessibility requirements
  • AODA: Accessibility for Ontarians with Disabilities Act

3. Accessibility Features

Current Features: Our website includes the following accessibility features to enhance user experience:

3.1 Navigation & Structure

  • Logical Heading Structure: Proper use of heading tags (H1-H6) for screen reader navigation
  • Skip Navigation Links: Allows keyboard users to skip to main content
  • Consistent Navigation: Predictable navigation across all pages
  • Breadcrumb Trails: Clear indication of user location within the site
  • Focus Indicators: Visible focus for keyboard navigation

3.2 Content Accessibility

  • Alternative Text: Descriptive alt text for all meaningful images
  • Text Resizing: Ability to resize text up to 200% without loss of content
  • Color Contrast: Minimum contrast ratio of 4.5:1 for normal text
  • Link Descriptions: Descriptive link text that makes sense out of context
  • ARIA Labels: Additional context for screen reader users

3.3 Interactive Elements

  • Keyboard Accessibility: All functionality available via keyboard
  • Form Labels: All form fields have associated labels
  • Error Identification: Clear error messages and suggestions
  • Time-based Media: Alternatives for time-based content
  • Animation Controls: Option to reduce or stop animations

4. Known Limitations & Areas for Improvement

While we strive to make our website fully accessible, we acknowledge there may be some limitations. We are continuously working to improve in these areas:

Area Current Status Improvement Plan Target Date
PDF Documents Some older PDFs may not be fully accessible Converting to accessible HTML or tagged PDFs Q2 2025
Third-Party Content Some embedded content may have accessibility issues Working with vendors for improved accessibility Ongoing
Complex Data Tables Some tables may lack proper markup Implementing ARIA attributes and proper structure Q1 2025
Video Captions Some videos may lack closed captions Adding captions to all video content Q3 2025

Continuous Improvement: We regularly review our website for accessibility issues and work to address them. This is an ongoing process as technology and standards evolve.

5. Feedback & Assistance

Accessibility Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers.

Email: accessibility@kossanpetroleum.kz

Phone: +7 778 231 7826 (Accessibility Support)

Response Time: We aim to respond within 2 business days

5.1 What to Include in Your Feedback

When reporting accessibility issues, please include:

  • The URL (web address) of the page with the issue
  • A description of the problem you encountered
  • The technology you were using (browser, screen reader, etc.)
  • Any suggestions for improvement
  • Your contact information (if you'd like a response)

5.2 Alternative Formats

If you need information from our website in an alternative format, please contact us. We can provide:

  • Large print documents
  • Audio descriptions
  • Braille materials (for frequently requested documents)
  • Plain text versions
  • Other formats as requested

6. Technical Assistance

6.1 Accessibility Tools & Resources

You may find the following tools helpful in customizing your browsing experience:

Tool Type Purpose Examples
Screen Readers Reads text and describes images aloud JAWS, NVDA, VoiceOver, TalkBack
Screen Magnifiers Enlarges screen content ZoomText, Magnifier, browser zoom
Voice Recognition Controls computer with voice commands Dragon NaturallySpeaking, Windows Speech Recognition
Reading Support Assists with reading and comprehension Read&Write, ClaroRead, browser extensions

6.2 Browser Accessibility Features

Most modern web browsers include built-in accessibility features:

  • Text Size Adjustment: Ctrl/Cmd + +/- to resize text
  • High Contrast Mode: Built-in operating system settings
  • Keyboard Navigation: Tab key to navigate, Enter to activate
  • Screen Readers: Built-in screen readers on most devices

7. Compliance Status

Our website is designed to be compatible with:

  • Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers and other assistive technologies
  • Mobile devices and tablets
  • Operating system accessibility features

Assessment Method: We use a combination of automated testing tools, manual testing, and user feedback to assess and improve accessibility. Our testing includes:

  • Automated accessibility scanners
  • Manual keyboard-only navigation testing
  • Screen reader compatibility testing
  • Color contrast analysis
  • User testing with people with disabilities

8. Updates to This Statement

We will review and update this accessibility statement regularly to reflect changes in our website, technology, and accessibility standards. The "Last Updated" date at the top of this page indicates when this statement was last revised.

Future Goals: Our goal is to achieve WCAG 2.1 Level AA compliance across our entire website and to continuously improve the accessibility of our digital services.

Need Accessibility Assistance?

Contact our accessibility team for help accessing our website or requesting information in alternative formats.

Accessibility Options