Last Updated: December 15, 2024
Our Commitment: Kossan Petroleum is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
At Kossan Petroleum, we believe in creating an inclusive digital environment that is accessible to all users, regardless of ability or disability. We are dedicated to making our website and digital services accessible and user-friendly for everyone.
Our commitment includes:
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities.
| WCAG Principle | Description | Our Implementation |
|---|---|---|
| Perceivable AA | Information and user interface components must be presentable to users in ways they can perceive | Text alternatives, captions, adaptable content |
| Operable AA | User interface components and navigation must be operable | Keyboard accessibility, sufficient time, no seizures |
| Understandable AA | Information and operation of user interface must be understandable | Readable text, predictable operation, input assistance |
| Robust AA | Content must be robust enough to be interpreted by a wide variety of user agents | Compatible with current and future tools |
Current Features: Our website includes the following accessibility features to enhance user experience:
While we strive to make our website fully accessible, we acknowledge there may be some limitations. We are continuously working to improve in these areas:
| Area | Current Status | Improvement Plan | Target Date |
|---|---|---|---|
| PDF Documents | Some older PDFs may not be fully accessible | Converting to accessible HTML or tagged PDFs | Q2 2025 |
| Third-Party Content | Some embedded content may have accessibility issues | Working with vendors for improved accessibility | Ongoing |
| Complex Data Tables | Some tables may lack proper markup | Implementing ARIA attributes and proper structure | Q1 2025 |
| Video Captions | Some videos may lack closed captions | Adding captions to all video content | Q3 2025 |
Continuous Improvement: We regularly review our website for accessibility issues and work to address them. This is an ongoing process as technology and standards evolve.
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers.
Email: accessibility@kossanpetroleum.kz
Phone: +7 778 231 7826 (Accessibility Support)
Response Time: We aim to respond within 2 business days
When reporting accessibility issues, please include:
If you need information from our website in an alternative format, please contact us. We can provide:
You may find the following tools helpful in customizing your browsing experience:
| Tool Type | Purpose | Examples |
|---|---|---|
| Screen Readers | Reads text and describes images aloud | JAWS, NVDA, VoiceOver, TalkBack |
| Screen Magnifiers | Enlarges screen content | ZoomText, Magnifier, browser zoom |
| Voice Recognition | Controls computer with voice commands | Dragon NaturallySpeaking, Windows Speech Recognition |
| Reading Support | Assists with reading and comprehension | Read&Write, ClaroRead, browser extensions |
Most modern web browsers include built-in accessibility features:
Our website is designed to be compatible with:
Assessment Method: We use a combination of automated testing tools, manual testing, and user feedback to assess and improve accessibility. Our testing includes:
We will review and update this accessibility statement regularly to reflect changes in our website, technology, and accessibility standards. The "Last Updated" date at the top of this page indicates when this statement was last revised.
Future Goals: Our goal is to achieve WCAG 2.1 Level AA compliance across our entire website and to continuously improve the accessibility of our digital services.
Contact our accessibility team for help accessing our website or requesting information in alternative formats.