1. Official Communication Channels

Kossan Petroleum only uses the following official channels for business communications:

2. Common Fraud Schemes Targeting Petroleum Industry

2.1 Business Email Compromise (BEC) HIGH RISK

Criminals impersonate company executives or suppliers to request fraudulent wire transfers or sensitive information.

• CEO Fraud: Fake emails from "CEO" requesting urgent payments
• Vendor Impersonation: Fraudulent invoices from "suppliers"
• Account Compromise: Hacked legitimate email accounts

2.2 Advance Fee Fraud MEDIUM RISK

Requests for upfront payments for services, taxes, or fees before delivering promised goods or services.

• Upfront payment demands for "processing fees"
• Requests for "tax payments" before shipment
• "Emergency" fees for unexpected circumstances

2.3 Counterfeit Documentation HIGH RISK

Fake certificates of analysis, bills of lading, or other shipping documents.

• Altered quality certificates
• Forged shipping documents
• Counterfeit inspection reports

2.4 Social Engineering Attacks MEDIUM RISK

Psychological manipulation to obtain confidential information or access.

• Phishing emails pretending to be from trusted contacts
• Phone calls requesting sensitive information
• Fake job postings to gather company information

3. Red Flags & Warning Signs

3.1 Email Verification Checklist

Always verify suspicious emails using this checklist:

• ✓ Check the sender's email address carefully
• ✓ Look for spelling and grammar errors
• ✓ Verify links before clicking (hover to see actual URL)
• ✓ Contact the sender through known, verified channels
• ✓ Never open suspicious attachments
• ✓ Report suspicious emails to IT/security department

4. Fraud Prevention Tips

4.1 Payment Security

• Dual Authorization: Require two authorized signatures for large transactions
• Verification Call-back: Always verify payment instructions via phone call to known numbers
• Secure Channels: Use encrypted email for sensitive financial information
• Regular Updates: Keep bank account information current with trusted partners

4.2 Document Verification

• Original Documents: Request original or certified copies of important documents
• Direct Verification: Contact issuing authorities directly to verify documents
• Consistency Checks: Verify consistency across all documentation
• Third-party Verification: Use independent inspection companies when necessary

4.3 Communication Security

• Encrypted Communication: Use secure communication channels for sensitive information
• Verification Protocols: Establish and follow verification protocols for all communications
• Training: Regular fraud prevention training for all employees
• Incident Reporting: Clear procedures for reporting suspicious activities

5. Reporting Suspected Fraud

5.1 What to Report

Please report any of the following:

• Suspicious emails claiming to be from Kossan Petroleum
• Requests for payment to unfamiliar accounts
• Offers that seem too good to be true
• Any communication that raises concerns
• Suspected impersonation of Kossan Petroleum employees

5.2 Information to Include in Reports

• Date and time of incident
• Email addresses and phone numbers used
• Copies of suspicious emails or documents
• Bank account information (if provided)
• Any other relevant details

5.3 Confidentiality

All fraud reports are handled with strict confidentiality. We will never disclose your identity without your consent, except as required by law.

6. Official Verification Methods

6.1 Employee Verification

To verify if someone is a legitimate Kossan Petroleum employee:

• Contact our main office at +7 778 231 7826
• Email hr@kossanpetroleum.kz for employee verification
• Check LinkedIn profiles (look for Kossan Petroleum company page)
• Request business cards and verify through official channels

6.2 Document Verification

To verify the authenticity of Kossan Petroleum documents:

• Contact the issuing department directly
• Verify through our quality assurance department for certificates
• Check document numbers with our records department
• Look for security features on official documents

6.3 Transaction Verification

To verify legitimate transactions with Kossan Petroleum:

• Always use established communication channels
• Verify bank account information through multiple channels
• Confirm transaction details with known contacts
• Follow established procurement procedures

7. Regular Updates

This Fraud & Scam Alert page is regularly updated with the latest information about known scams and fraud attempts. We recommend checking this page periodically for updates.